What is personal information?
Personal information refers to information that identifies or relates specifically to you, for example, your name, age and identity number. Any information about what you buy, where you shop, where you bank, how you invest and all related information will also be regarded as personal information. In short, any information that we know about you will be regarded as your personal information. Personal information is further defined in the Electronic Communications and Transactions Act, 25 of 2002.
What personal information do we collect from the people who visit our blog, website or mobile application?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, postal address, phone number, identity number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register, place an order or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- to personalise users’ experience and to allow us to deliver the type of content and product offerings in which you are most interested;
- to improve our website in order to serve you better.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our website as safe as possible.
We make use of regular Malware scanning tools.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted through Secure Socket Layer (SSL) technology.
We implement various security measures when users place an order, enter, submit or access their information to maintain the safety of their personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- help memorise and process the items in the shopping cart;
- understand and save user’s preferences for future visits.
You can choose to have your computer either warn you each time a cookie is being sent, or turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s ‘Help’ menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled. It will not affect the user’s experience that makes the site experience more efficient, but some of our services will not function properly. However, you can still place orders.
Third party links
As a convenience only, our website contains links to other websites belonging to or operated by third parties. By making these available links, SAIBA is not endorsing third party websites, their respective content, products, services or the owners of these third party websites.
It is your responsibility to make sure that you obtain any information which may be relevant to making a decision, and that you read the privacy and security policy on such third party websites. SAIBA does not have control over third party websites, and will not be liable for any loss or damage you may suffer, whether directly or indirectly, as a result of your use of third party websites. You agree that where you access third party websites, you do so entirely at your own risk.
However, SAIBA seeks to protect the integrity of its website and the links placed on it, and therefore requests any feedback on not only our website, but the third party websites as well.
Third party disclosure
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
- Demographics and Interests Reporting
We along with third-party vendors, such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with advertisement impressions and other advertisement service functions as they relate to our website.
- Opting out
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act (“CalOPPA”)
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information:
- by logging in to their account;
- by chatting with us or sending us a query via ticket system.
How does our website handle ‘do not track’ signals?
We honor ‘do not track’ signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our website allow third-party behavioral tracking?
We do not allow third party behavioral tracking.
Children Online Privacy Protection Act (“COPP Act”)
When it comes to the collection of personal information from children under 13, the COPP Act places parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPP Act, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair information practices
The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with the Fair Information Practices we will take the following responsive action, should a data breach occur:
- we will notify the users via e-mail within 7 (seven) business days;
- we will notify the users via in-site notification within 1 (one) business day;
- we agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have e-mails stopped from being sent to them, and spells out tough penalties for violations.
We collect your e-mail address in order to manage your account.
To be in accordance with CANSPAM, we agree to the following:
- if at any time you would like to unsubscribe from receiving future e-mails, you can e-mail us at email@example.com;
- we will promptly remove you from ALL correspondence.
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